Best Use Of Video Conferencing Software In Railways

Railways is a dynamic industry, continuous and instantaneous flow of information is a mandatory asset in this industry. The resources of information play a vital role in railways to tackle and face the challenges in real-time operations. As per the changing dynamics of Railways, faster communication is having a mere importance in performing the public logistics on time. 

 

Video conferencing Software is the best communication technology that would help the railways in performing various operations on a timely basis. This solution can build an information platform to connect the multiple stations and various working wings. There are various systems or schemes that are being implementing in railways, these systems are highly integrated with the information technology, they are the: Passenger reservation system (Data circuit on Railway network), Crew Management system (Data circuit on Railway network), Unreserved ticketing system (Data circuit on Railway network), Coaching information system (Data circuit on Railway network) and Freight operation information system (Data circuit on Railway network).

In the recent years, most of the railway divisions have integrated video conference based enquiry system, where in the passengers can, face to face connect with the enquiry department through a virtual platform, to find out about the train status, reservation, general enquiry etc. The video conferencing based enquiry system includes standards PC's which are integrated with the video conferencing software, Internet connection of any network and audio/video devices.

Normally a train passing from one station to another station needs lot of ground work by the station master at each station. The passing of signal and transferring emergency information is the duty of the station master, for which he/she have to communicate with various entities such as stations master of another station, line mans, signal boys etc. In this case a video conferencing is the only solution where in the station master can sustain the communication among all the necessary entities until a particular train is passed from such station.

The major advantages of the Video Conferencing Technology in railways are: Instantaneous information passing, effective signalling network, enhanced co-ordination between the line mans and station masters, advance reservation systems, effective customer support.